Delivery Policy

Draft for review — publish only after confirming the store’s fulfilment arrangements.

Where we deliver

Rita Skin Beauty intends to deliver physical products within the United Kingdom. The exact areas covered and any exclusions must be confirmed in the checkout settings before publication.

Processing and delivery times

Before checkout, customers should be told the expected processing time, delivery method, estimated delivery timeframe and any applicable delivery charge. Insert the actual fulfilment and carrier arrangements here.

Delivery charges

Any delivery fee and any conditions for free delivery must be shown clearly before the customer places an order.

Tracking and delivery issues

If tracking is available, explain how it will be provided. Customers should contact us if an order has not arrived within the stated timeframe or arrives damaged or incomplete.

Incorrect address or failed delivery

Explain how address errors, failed delivery attempts, returned parcels and any re-delivery costs are handled. Any customer charge must be fair, lawful and clearly disclosed in advance.

Damaged, faulty or incorrect products

Please contact us with your order number and details of the issue. Your statutory rights and the Refund and Returns Policy apply. Nothing in this policy limits rights that cannot legally be excluded.

Contact

Contact Rita Skin Beauty at reisrobinson@hotmail.co.uk.

This draft must be completed with the actual shipping regions, delivery prices, dispatch times and carrier arrangements before publication.